Customer Service

Go Paperless with E-Bill

Paperless Electronic Billing

The City of High Point is pleased to offer
electronic billing [E-Bill]
to our utility customers.
Go green! Switch to E-Bill! It's easy, secure and free!

When you switch to E-Bill, an email will be sent to you each month to let you know that your bill is ready for viewing and payment. From your email notification, simply click on the links to either View Your Utility Bill or Pay Your Utility Bill. You will need your utility account number and pin number, which is printed on your bill.

Once you have signed up for E-Bill, you will no longer receive a monthly statement in the mail. However, you will receive a Reminder Notice in the mail if the bill has not been paid by the past due after date.

Sign Up for E-Bill

Click Here To View Your Utility Bills   

Where to find your utility account number and pin number? See highlighted areas below:

Account & Pin Number

Also, the bill inserts will be available to you online at inserts.cfm

Benefits of signing up for E-Bill

  • You do not have to be at home to pay your utility bill. You can access your bill quickly and securely online anytime from anywhere.
  • It makes it easy to analyze, store and print online bills in PDF format.
  • It reduces paper clutter, stacked mail, and un-filed records.
  • It saves trees with paperless billing.
  • You will have no mail to open, no checks to write, no stamps to buy.

High Point Customer Services Dept.

211 S. Hamilton • 2nd Floor, Suite 220 • P.O. Box 230 • High Point, NC 27260 • (336) 883-3111

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High Point NC