Customer Service Department

Customer Service

  • Welcome to Customer Service
  • Pay A Utility Bill
    Pay A Utility Bill
  • EBill
    View a Bill, Sign Up for E-Bill
  • Online Services
    Online Services allows you to submit an electronic request.
  • Hometown Green
    Rebates, Free Energy Audits & Energy Saving Tips

Customer Services

 

 

One Call . . . Does It ALL!    883-3111

Our department assists you with all city services, excluding Police and Fire.
Customer Service Call Center 7:30 a.m. to 5:30 p.m.
 Monday - Friday (excluding holidays)

24 Hour Emergency electric, water and sewer service call (336) 883-3111
or toll free from outside the 336 area code at 1-888-883-3632.
TDD number (336) 883-8517.

High Point Customer Services Dept.

211 S. Hamilton • 2nd Floor, Suite 220 • P.O. Box 230 • High Point, NC 27260 • (336) 883-3111
CustomerService@highpointnc.gov

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High Point NC