Customer Service

Pay Your Utility Bill

ChoicePay       City of High Point


To pay your City of High Point utility bill online, you may use our "Secure Payment Center", powered by ChoicePay.



The "Secure Payment Center" offers options to make a quick one-time payment or  you can save your payment information so it will be readily available for you each month.

These services are provided at no charge to you.

You can make your payment by using the following payment methods:

  • Electronic Draft from a Check/Savings Account
  • Credit/Debit Card (VISA, MasterCard or Discover)
      Credit Cards Accepted

Make A One-Time Payment

You can make a single payment fast, easy and secure without having to store your financial information. To begin this process you will need to enter your City of High Point  utility account number and access number (the access number is located just beneath the tear off line on your bill), along with your email address and phone number.

Save Your Payment Information

You can select  "Save My Payment Information for Next Time"  to complete a registration form and your financial information will be readily available for you each month when making a payment.

Payment Posting Times

Payments made before 5:30 p.m. (EST) Monday – Friday (except holidays) will be posted the same business day. Payments made at other times are posted the next business day after 5:30 p.m. (EST).

High Point Customer Services Dept.

211 S. Hamilton • 2nd Floor, Suite 220 • P.O. Box 230 • High Point, NC 27260 • (336) 883-3111

Powered By Revize

High Point NC