Things to Remember

When an appointment is confirmed, write down the pick up and drop off times and the appointment setter's name.
Please be on time. Driver's will wait up to five minutes for clients to board vehicles.
Dial-A-Lift will refuse service if you do not pay the driver appropriate fare
Put your seatbelt on as soon as you are seated, drivers are not allowed to operate vehicle unless you are wearing your seatbelt.
Clients are not allowed to eat, drink or smoke on Dial-A-Lift vans.
Please do not operate or tamper with any of the equipment while on the vans.
Dial-A-Lift is a shared ride service. Please be polite and considerate of other clients.
When shopping you may transport only the number of bags that you can carry and will not interfere with other passengers.
Hi tran Transit System/Dial-A-Lift reserves the right to refuse services and transportation to those who abuse the service and/or display inappropriate behavior.

Dial-A-Lift's drivers have been trained in the proper procedures for assisting disabled persons and are highly qualified individuals.

Dial-a-Lift