Customer Services Online (Electronic Government)
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Application For Utility Bank Draft
By submitting this form, the customer agrees to have his/her utility bill paid directly from the checking/savings bank listed below each month.
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Sign Up for E-Bill
Sign up for ebill page
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Change Phone / Billing Address
The City of High Point uses various pieces of information such as your phone number and address to quickly respond to your service needs.
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Request a Garbage, Yard Waste or Recycling Cart
If you need to purchase an additional Garbage,Yard Waste or Recycling Cart, choose which cart(s) you wish to purchase and a customer service representative will give you a call to obtain your payment information.
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Start Service
Visit this page if you are a new resident of the City of High Point and need utility service established in your name.
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Stop Service
To take your current service out of your name, use this form (residential service only).
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Transfer Service
If you are currently a High Point city utility customer and are moving to a new residence served by the City of High Point, complete the online form to transfer service to your new address.
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NC Green Power Sign Up
For City of High Point Electric Customers Only.
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Report a Street Light Security Light Outage
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Share Your Thoughts
Have you recently requested a city service online, by phone or in person? Please share your experience with us.
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Contact Us
Email the Customer Service Department.