Contact Information

Water Plant Operations


For information regarding the Water Plant, please contact:
  • Wendell Pickett, Superintendent 336-883-3410

Laboratory Services


For information regarding the Lab or Industrial Pretreatment, please contact:
  • Bill Frazier, Lab and Industrial Pretreatment Manager 336-883-3415
  • Carrie Boyd, Industrial Pretreatment Supervisor 336-883-3090
The City of High Point has a state and federally certified testing program for your water that meets or exceeds all standards. The water is tested as it is being collected in the watershed, during the treatment process, and also, after it is delivered to homes and businesses in our community.

Water Assessment


The North Carolina Department of Environment and Natural Resources (DENR) has conducted a Source Water Assessment of our drinking water source. The purpose of the assessment was to determine the susceptibility of the drinking water source to potential contamination. The assessment reported a susceptibility rating of "moderate" for both Oak Hollow Lake and High Point City Lake. This rating does not imply poor water quality; rather, it signifies the system's potential to become contaminated.

Water & Wastewater Plant Maintenance


For information please contact:
  • Rick Riley, Superintendent 336-883-8588
The division performs maintenance on systems and equipment of the Eastside Wastewater Treatment Plant, Westside Wastewater Treatment Plant Residuals Management and 24 sewage lift stations. Additional facilities maintained are Oak Hollow Raw Water, City Lake Raw Water, Sandy Ridge Booster pump station and several other facilities.