Online Registration and Reservation FAQ

High Point Parks & Recreation has introduced a new online registration and reservation system.  Below are frequently asked questions and helpful tips to make your online registration and reservation process easy and convenient.  As always, we are here to help you!  You can still register in person at any of our facilities or call us and we can take your information over the phone.
Q:  What Internet browsers does this system support?
A:  The online registration and reservation system supports most internet browsers, including Chrome, Firefox, Safari and Edge.

Q:  What forms of payment does the online registration and reservation system accept?
A:  VISA, Mastercard, Discover, American Express.
Q:  How do I set up my account?
A:  Once you have chosen a program or activity to register for, you will be prompted to sign in. Choose "Create an account" and provide your first and last name, email address and password. You will be sent an email from Amilia to verify your password. This email is only active for 10 minutes. Be sure to check your spam folder.
Q:  I didn't receive an email with my account password.  What do I do?
A:  Check your email spam folder.
Q:  Is there required information needed to create an
A: A property address, birthdate, email address and telephone number are required.

 Q:  What happens if I lose or forget my username/password?
A: When signing in, choose "Reset your password." You will be asked to enter your email address, and an email will be sent to reset your password. Be sure to check your spam folder.
Q: How do I pay a balance on my account?
A:  Sign into your account and choose "Billing" from the left navigation bar. If you have an open balance, you will have the option to "Make Payment."