Volunteer Income Tax Assistance (VITA) Program

  1. Program Overview
  2. VITA Partners
  3. What To Bring

The VITA program offers free tax preparation to individuals and families below $55,000 in household income. All taxes are completed by trained IRS-certified volunteers. VITA locations require a minimum of 2 tax law certified volunteers to interview taxpayers, prepare returns, and do a quality review check on the tax return to ensure accuracy. On average, High Point VITA locations have a less than 5% IRS rejection rate.

The income limit for the 2018 tax season is $55,000. After 12 years, over 5,000 tax returns have been processed resulting in refunds of over $5 million dollars.

VITA programs across the country prepared over 3.7 million tax returns last year.

The average adjusted income of families using VITA services - $16,948.


VITA Event
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Volunteer Opportunities


Are you a friendly, detail-oriented person who might like to donate some time to the High Point Volunteer Income Tax Assistance (VITA) program between January and April 2020? This is meaningful work, preparing tax returns for households with limited incomes, saving them hundreds of dollars and protecting them from scams. Greeters are also needed.
  • All training is provided by the IRS, no prior experience necessary.
  • Evening, day, and weekend shifts are available.
  • Volunteers coming from High Point University, GTCC, and other local universities give college students hands-on experience.

More Information


Call the Community & Neighborhood Development Center at 201 Fourth St. at (336) 883-3689 or (336) 883-3042.

You may also email us at alisha.doulen@highpointnc.gov or meredith.green@highpointnc.gov for more information.

VITA Volunteers