Call the 24-hour emergency electric, water and sewer service at 336-883-3111 or toll free at 888-883-3632. Hearing or Speech Impaired: 711 (tel: 711) (TTY or TDD Relay Service)
Please check your bill to make sure we have your correct phone number on record. This information can be found beneath the tear-off portion of your utility statement. If we do not have your correct number, fill out the Change Phone/Billing Address form online or give us a call at 336-883-3111 during regular office hours. By having your correct phone number on file, you can report a power outage online or through our automated system easily and quickly. This will also allow us to attempt to provide a courtesy call to remind you that your bill is due.
View the following contact information for other utilities within the High Point area.
New Service Sign Up: 336-886-3720
Repair Service: 336-886-3900
New Service Sign-Up & Repairs: 877-566-4892
New Connections: 336-731-2341
City of Greensboro, Water & Sewer
New Connections: 336-373-2055
Piedmont Natural Gas
Emergency (gas leaks) and other services: 800-752-7504