When an appointment is confirmed, write down the pick up window and the appointment setter's name.
Please be on time. Driver's will wait up to five minutes for clients to board vehicles.
Dial-a-Lift will refuse service if you do not pay the driver appropriate fare.
Put your seat belt on as soon as you are seated, drivers are not allowed to operate vehicle unless you are wearing your seat belt.
Clients are not allowed to eat, drink or smoke on Dial-a-Lift vans. Eating and drinking may be allowed if medically necessary.
Please do not operate or tamper with any of the equipment while on the vans.
Dial-a-Lift is a shared ride service. Please be polite and considerate of other clients.
When shopping you may transport only the number of bags that you can carry and will not interfere with other passengers.
High Point Transit System/Dial-a-Lift reserves the right to refuse services and transportation to those who abuse the service and/or display inappropriate behavior.