Rules to Riding

  • When an appointment is confirmed, write down the pick up window and the appointment setter's name.
  • Please be on time. Driver's will wait up to five minutes for clients to board vehicles.
  • Dial-a-Lift will refuse service if you do not pay the driver appropriate fare.
  • Put your seat belt on as soon as you are seated, drivers are not allowed to operate vehicle unless you are wearing your seat belt.
  • Clients are not allowed to eat, drink or smoke on Dial-a-Lift vans. Eating and drinking may be allowed if medically necessary.
  • Please do not operate or tamper with any of the equipment while on the vans.
  • Dial-a-Lift is a shared ride service. Please be polite and considerate of other clients.
  • When shopping you may transport only the number of bags that you can carry and will not interfere with other passengers.
  • High Point Transit System/Dial-a-Lift reserves the right to refuse services and transportation to those who abuse the service and/or display inappropriate behavior.
Dial-a-Lift's drivers have been trained in the proper procedures for assisting disabled persons and are highly qualified individuals.