When an appointment is confirmed, write down the pickup window and the appointment setter's name.
Please be on time. Driver's will wait up to five minutes for clients to board vehicles.
HPTS ACCESS will refuse service if you do not pay the driver appropriate fare.
Put your seat belt on as soon as you are seated, drivers are not allowed to operate the vehicle unless you are wearing your seat belt.
Clients are not allowed to eat, drink or smoke on HPTS ACCESS vans. Eating and drinking may be allowed if medically necessary.
Please do not operate or tamper with any of the equipment while on the vans.
HPTS ACCESS is a shared ride service. Please be polite and considerate of other clients.
When using HPTS ACCESS for shopping, passengers will be allowed to transport 4 plastic bags or 2 canvas bags that they can carry in one trip onto or off of the van.
High Point Transit System reserves the right to refuse services and transportation to those who abuse the service and/or display inappropriate behavior.
