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1. What is the capacity of the Wastewater Plants?

Eastside: 26 million gallons per day (MGD)
Westside: 6.2 MGD

Please call 336-822-4732 for more information.

2. Where are the Wastewater Plants located?

Eastside: Guilford County in Jamestown
Westside: Davidson County in Thomasville

Please call 336-822-4732 for more information.

3. How long has the Wastewater Plants been in operation?

Eastside: Since the late 1920's (The current Plant has been in operation since April 2004, after the most recent upgrade)
Westside: Since 1930

Please call 336-822-4732 for more information.

4. What type of treatment processes are designed into the Plant?

Eastside: BNR (Biological Nutrient Removal).
Westside: Class IV Activated Sludge process.

Please call 336-822-4732 for more information.

5. What is the population served?

Eastside: Approximately 70,000

Westside: 25,000-30,000

Please call 336-822-4732 for more information.

6. How many people do the Plants employ?

The Plants Superintendent oversees both Plants.
Eastside: 13 Total - 8 Shift Operators, 4 Relief Operators, 1 Chief Operator
Westside: 11 Total - 8 Shift Operators, 2 Relief Operators, 1 Chief Operator

Please call 336-822-4732 for more information.

7. What do you do with the Residual Solids?

Thickened sludge (residual solids) is dewatered using a centrifuge. The resulting "cake" is transported to the Eastside WWTP where it is incinerated. The resulting ash is used in creating topsoil and as an additive in brick manufacturing. Please call 336-822-4732 for more information.

8. What are the requirements for being a Wastewater Treatment Plant Operator?

A minimum of a High School diploma or GED, possession of a valid driver's license, and the ability to obtain a Grade II (North Carolina) State Wastewater Operator's certification within 2 years of employment. Find additional requirements and a job description.

9. What hours do the Shift Operators work?

Shift Operators currently work a 12-hour shift: 7 a.m. - 7 p.m. (day), or 7 p.m. - 7 a.m. (night). Operators work 5 days on and 2 days off rotating from nights to days or days to nights every 28 days. This type of shift means the operators are on duty 14 days per month. Please call 336-822-4732 for more information.

10. What is the average number of years of experience for the Wastewater Operators?

Eastside: Approximately 9 years
Westside: Approximately 18 years

Currently only 2 operators have less than 10 years experience. Please call 336-822-4732 for more information.

11. What future treatment processes will be required at the Wastewater plants to meet future NPDES permit limits?

Eastside: Eastside is currently in compliance with the latest NPDES permit limits and no current need or plans to upgrade the current processes.
Westside: BNR (Biological Nutrient Removal). This will require upgrading the current Activated Sludge system, e.g., construction of additional aeration basins, installation of additional air supply blowers, renovation of the current air diffusing system, and construction of an additional Secondary Clarifier.

Please call 336-822-4732 for more information.