What is stormwater runoff?
Stormwater runoff is the rain or melted snow that runs off streets, rooftops, parking lots, lawns and vacant lots. Stormwater runoff can cause flooding and water quality problems. Problems occur when runoff picks up oil, grease, and other pollutants and carries them directly into the storm water drain system. This runoff does not go to a treatment plant, but drains directly to a nearby stream or lake. Please call 336-883-3111 for more information.

Show All Answers

1. What is stormwater runoff?
2. What is the City’s policy on stormwater runoff?
3. How do I determine if I'm eligible for City assistance with drainage problems on private property?
4. What is an NPDES Permit?
5. What is an ERU and how is my stormwater fee calculated?
6. What is considered impervious surface area (ISA)?
7. Is the stormwater fee a tax?
8. Is the City charging residents for rain?
9. How can I reduce my stormwater fee?
10. What if a customer disagrees with the amount of ISA that was measured on their property?