Why have I received an orange tag?
This could be for a number of reasons. The driver should have marked a box explaining why. It may have something to do with the condition of your cart that needs our attention. The driver may have noticed garbage and/or non-recyclables mixed in with the recyclables. We highly encourage proper use of the recycling program for safety reasons and to reduce the cost of sorting the materials. We ask that you follow the recycling guidelines on the lid. Violations may result in fine(s) being charged or the service may be discontinued. In either case, you may call Customer Service at 336-883-3111 to request a call back about your orange tag and what we can do to help you better understand.

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1. When will recycling be collected?
2. How does the City of High Point’s recycling program work?
3. What can’t I put in my recycling cart?
4. I have some large cardboard boxes. Do I need to do anything with them?
5. Why have I received an orange tag?