Why have I received an orange tag?
This could be for a number of reasons. The driver should have marked a box explaining why. It may have something to do with the condition of your cart. Or - it may be that the limbs are not cut to the appropriate size or weight. We ask that you follow the guidelines for proper removal. Violations may result in fine(s) being charged. In either case, you may call Customer Service at 336-883-3111 to request a call back about your orange tag and what we can do to help you better understand.

Yard Waste - Violation Process
-1st week: City tags as a violation to educate - tag informs resident what to do with bulk and loose yard waste/limbs.
-2nd week: City tags again as a violation, final warning, warns of $150 fine if not corrected.
-3rd week: If resident has not complied, City removes pile and resident is charged $150 per load - and the fee is placed on the utility bill where applicable. If utility services are not applicable, an invoice will be sent to the property owner.

If the customer/homeowner contacts the Environmental Services supervisor and is willing to correct a violation in a timely manner, staff works with the resident without charging.

Show All Answers

1. When will yard waste be collected?
2. How does the City of High Point’s yard waste program work?
3. How should I prepare my yard waste if I do not have a cart?
4. I paid a contractor to remove my trees. Will the City pick up the material?
5. Why have I received an orange tag?