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1. What is stormwater runoff?
2. What is the City’s policy on stormwater runoff?
3. How do I determine if I'm eligible for City assistance with drainage problems on private property?
4. What is an ERU and how is my stormwater fee calculated?
5. What is considered impervious surface area (ISA)?
6. Is the stormwater fee a tax?
7. Is the City charging residents for rain?
8. How can I reduce my stormwater fee?
9. What if a customer disagrees with the amount of ISA that was measured on their property?