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1. How does the Red Box Rental Program work?

These are used for residential clean-up projects and rent for $100. This is a non-refundable fee. The city will deliver the box on 1 working day and pick it up within 3 working days after you have loaded it.

For example: A red box delivered on Monday will be picked up Thursday; delivery on a Tuesday will be picked up on a Friday; delivered Thursday picked up Monday; delivered Friday picked up Tuesday.

You must pay in advance, either in person at the Customer Service Department or by phone 336-883-3111.

2. How can I rent a trash trailer/dumpster (red box) for a large clean up?

You can rent a red box by calling Customer Service at 336-883-3111. These are for residential use and cannot be used for Private contractor waste.

3. What items cannot go into the red boxes?

-Bricks
-Contractor's waste
-Demolition debris
-Dirt
-Hazardous wastes (such as car batteries)
-Large stumps
-Liquid waste
-Medical waste (such as needles)
-Rocks
-Roofing
-Tires

Please call 336-883-3111 for more information.

4. What items can go into the red boxes?

Household items and general trash or limbs and yard waste, no tires. Customers are allowed to put some building materials in our box, such as shingles, wood installation and siding provided the customer is doing the work and not a contractor. If a contractor does the work, the contractor is responsible for disposal of all material. Please call 336-883-3111 for more information.

HOUSEHOLD AND GENERAL TRASH CANNOT BE MIXED WITH LIMBS OR YARD WASTE 

5. How big is the red box?

The bed of the box is 14 feet long, 8 feet wide and 42 inches deep (approximately 14 cubic yards). Please do not allow items to stick over the top of the red box as it may become a hazard when transporting and around low hanging wires. Please call 336-883-3111 for more information.